Enterprise Wide Service Managment
The Enterprise wide Service Management EA map elaborate the service managment area in the OCIO big picture. It describe the enterprise wide service management with the value chain diagram, illustrate the service managment role and responsibility with an organization chart. Lay out the services management functions similar to a floor plan and describe the service managment business procesesses in each function.
^ TOP
Configuration Management
^ TOP
Introduction
This is the first item in your weblog. Feel free to delete it. ^ TOPPortfolio management processes
The IT portfolion managment process manage the IT systems form the aspect of Return of Investment and performance. Read More → ^ TOPHelp desk business process
The CIO help desk business process support the utilization of IT systems to improve productivity.For example :
The helpdesk process from the Office of the Texas Comptroller
^ TOP